gaya Legal Notice
This page sets out the legal terms governing access to and use of gaya, our online gaming and sportsbook platform. We operate services available only in jurisdictions where local law permits. Your use of gaya means you accept these terms and confirm that you comply with the laws of your own jurisdiction.
We at gaya do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with the laws applicable to them. This notice explains what we do, where we operate, and what legal responsibilities both we and you bear when you use our platform.
Service Availability and Jurisdiction
Our gaya platform operates as an online gaming and sportsbook service. We process deposits via Indonesia-region payment methods — DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet — and we settle wagers against official league data and live-dealer outcomes. We do not claim to hold a specific national license, and we do not state that our service is licensed in any particular country. Instead, we rely on users to verify independently that their access and use are lawful in their own jurisdiction.
If you are in a jurisdiction where online wagering is prohibited, you must not use gaya. We take no responsibility for users who access our platform in breach of local law. Users in Jakarta, Surabaya, Bandung, and Medan are among those in the Southeast Asian region; each user bears sole responsibility for confirming legal compliance before opening an account.
gaya offers football markets covering Liga 1, Piala AFF, Champions League, and other major tournaments, alongside live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger) and slot games. All outcomes are settled based on official sources or live studio results. We do not make any guarantee that our service will continue indefinitely or that any particular market will always be available.
Our gaya Data and Privacy Commitment
When you open an account on gaya, you provide personal information — email, phone number, full name, and date of birth — for account verification and to process your deposits and withdrawals. We handle that data in accordance with our Privacy PolicyWe use industry-standard security practices to protect your information, including two-factor authentication and encrypted password storage. We do not sell your personal data to third parties.
Your account data remains in your control. You may request access to, correction of, or deletion of your personal information by contacting our support team. We will respond to such requests subject to any legal obligations we may have to retain records for anti-money-laundering and fraud-prevention purposes.
Withdrawal Review and Account Verification
Before we process a withdrawal, we verify your identity and check that the funds in your account come from legitimate deposits. This verification may include reviewing your transaction history, your KYC documents (identity card, proof of address), and the payment method you used to deposit. The review process is intended to protect both you and gaya against fraud and illegal activity. Withdrawal processing times depend on your bank's processing speed and our internal review; we do not guarantee a fixed withdrawal window.
Contact and Dispute Resolution
If you have a legal question about gaya, our terms, or your account, you may contact our support team via the contact methods listed on our FAQ pageWe will aim to address your concern promptly. If a dispute arises and cannot be resolved through our standard support process, either party may pursue resolution through appropriate legal channels in accordance with the laws of their own jurisdiction.
We at gaya are committed to operating transparently and fairly. Your use of our platform signifies your acceptance of these legal terms and your responsibility to comply with your own jurisdiction's laws.
This legal notice is current as of the date published on our website. We may update it from time to time to reflect changes in our service or applicable law. Continued use of gaya after any update means you accept the revised terms. For the most up-to-date version, visit this page directly.